Returns

Where can I request a refund review?

You can submit a request through our refund policy page: /refund-policy

What should I do if my order arrives damaged or incorrect?

Please submit a refund review request through our refund policy page. Include your order number, checkout email, and a clear explanation of the issue. If the problem is visible, photos may be requested so we can review it properly.

Who pays for return shipping?

Buyers are responsible for return shipping costs unless the issue was caused by us or the item arrived damaged or incorrect.

Should I send my item back right away?

No. Please do not send anything back until you hear from us. Returns sent back without approval may be declined.